Are you getting error messages 'TV Tuner not available' or getting a message 'Unable to locate capture filter' after installing a Windows 10 update?
This is a known 'feature' of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders.
The latest versions of WinTV v8.5, WinTV v8 and Hauppauge Capture automatically update the Windows 10 drivers to fix this error message. If you need to manually fix this, click here.
Make Offer - Hauppauge WinTV PVR-500 NTSC/NTSC-J 23552 LF Windows PCI TV Dual Tuner Card Set NEW! Hauppauge 1020 WinTV-USB2 External TV Tuner, Sealed in Box - Free Shipping. Sound Cards (Internal) Other Components & Parts; Compatible Port. WinTV-HVR-2250 Video Capture and Tuner card Hauppauge. $15.20 shipping. The Hauppauge PVR-500 is PCI-based video tuner card which features hardware-accellerated video and audio compression. Technically the card is functionally identical to two PVR-150 cards on their own PCI bridge in one socket, and requiring only one coaxial connection for both tuners due to an internal signal splitter. Windows 10 Drivers. Windows 10 requires special drivers to avoid errors during the Hauppauge product installation. The latest versions of WinTV v10, WinTV 8.5, WinTV v8 and Hauppauge Capture include these drivers. But if you are looking just for the Windows 10 driver, these are updated drivers which can be used with Windows 10. WinTV and HD PVR Drivers.
Questions or problems? Please contact Hauppauge support at: support@hauppauge.co.uk
Prodinfo: get information on your Hauppauge TV tuner
Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe
HCWClear: remove all driver and files that were installed
HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the WinTV application.
Rescan for TV channels
Windows 10 requires special drivers to avoid errors during the Hauppauge product installation. The latest versions of WinTV v10, WinTV 8.5, WinTV v8 and Hauppauge Capture include these drivers. But if you are looking just for the Windows 10 driver, these are updated drivers which can be used with Windows 10.
WinTV and HD PVR Drivers
- WinTV-NOVA-S2, PCTV 461e
PCTV Windows Drivers
North America TV tuners
How to find the product code of your Hauppauge product:
Hauppauge product codes on WinTV internal boards are normally found on the TV tuner. This is a five digit number normally followed by a revision (REV). You need to look at the first two numbers to determine the product type. The other numbers are related to the accessories which are on the product.
On the USB TV tuners and other 'boxes', the product code is normally on a label on the bottom of the case.
65xxx, 66xxx WinTV-HVR-935C, -935HD, -930, -900
75XXX, 160xxx WinTV-HVR-1975, WinTV-HVR-1900
88XXX WinTV-HVR-2200
122XXX USB-Live2
131201 Colossus
150xxx WinTV-HVR-55xx
69xxx, 121xxx WinTV-HVR-4xxx
14xxx WinTV-HVR-3xxx
88x, 878 or 848 based WinTV boards:37XXX
38XXX
44XXX
56XXX
58XXX
60XXX
61XXX
62XXX
64XXX
34XXX 88X based WinTV boards
86XXX MediaMVP
110XXX MediaMVP-HD
49XXX HD PVR
Model number:
Click on the product to be taken to that page.
All of our products have their name written on the front of the packaging however, if you no longer have this you can find the product name by using the Hauppauge 5/6 digit model number on your product and the 'Quick product finder' on the right to look it up.
Simply type in your 5/6 digit model number and click on the product name that appears.
Finding the model number on a USB product:
On USB products the model number can be found on the under side of the unit on a white label, simply turn the unit upside-down and locate the white label (Note: You do not need to turn the computer off to do this however some units may have multiple cables attached so caution is advised to avoid cables becoming disconnected or snagged).
Finding the model number on a PCI/PCI-e product:
On PCI/PCI-e products the model number can be found on a white label located on the silver box on the card, you will need to turn off your computer and open the case to examin the board, you may also need to remove the board from the computer to be able to view the label easily. (Note: Make sure you turn the computer off before opening the case, also make sure the board is reinserted into the same slot once you have examind it).
The SDK simplifies the development of TV applications in .NET. The SDK makes it easy for applications to perform functions like querying the available channels, start watching a channel in an application supplied window, pause/play, adjust volume, display OSD graphics, record live tv to a file, etc.
The SDK is provided under NDA and can be requested at support@hauppauge.com or sdk@hauppauge.co.uk
Hauppauge Sound Cards & Media Devices Driver Download